Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The odds are always in favour of the house, and there is no guaranteed way to win. Play only with money you can afford to lose, and never gamble with funds needed for essentials like rent, bills, or groceries.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online gaming at Local Lima. We are committed to preventing underage gambling and take our responsibility seriously. If you are under 18, please do not use our services.
Warning Signs of Problem Gambling
Do any of these apply to you? If so, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding your gambling activity from family, friends, or partners
- Spending more time and money on gambling than intended
- Neglecting work, study, family, or social responsibilities
- Borrowing money or going into debt to fund gambling
- Feeling anxious, irritable, or depressed when not gambling
- Unsuccessful attempts to cut down or stop gambling
- Using gambling to escape problems or difficult emotions
- Lying to others about the extent of your gambling
If you recognise any of these signs, please reach out for help immediately.
Self-Help Tools & Protections
Local Lima offers a range of tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Cap the amount of money you are willing to lose in a session
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Closure: Request permanent closure of your account if you wish to stop gambling
To access these tools, log into your Local Lima account and visit the Responsible Gaming settings, or contact our support team for assistance.
Get Help & Support
If you're struggling with problem gambling, confidential support is available. Please reach out to one of these organisations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and support for people affected by problem gambling
- National Gambling Helpline: 1800 858 858 (free call, available 24/7)
International Support
- United Kingdom — GamCare: www.gamcare.org.uk
- United Kingdom — GamStop: www.gamstop.co.uk (National self-exclusion scheme)
- Canada — Responsible Gambling Council: www.responsiblegambling.org
- United States — National Council on Problem Gambling: www.ncpgambling.org
All services listed above provide free, confidential advice and support to anyone concerned about their own gambling or that of someone they care about.
If You Need Help, Reach Out Today
Problem gambling can affect anyone, and seeking help is a sign of strength, not weakness. Whether you're concerned about your own gambling or that of a loved one, support is available. Don't wait—contact one of the organisations listed above, or speak to a trusted friend, family member, or healthcare professional.
Your wellbeing is our priority.